Faq

Most Popular Questions

We understand that choosing the right care provider is an important decision. To help you make an informed choice, we’ve compiled answers to some of the most common questions about our services.

Prolife Healthcare provides services throughout every region of England and Wales. Please contact us for detailed information about coverage in your area.

We rigorously screen all caregivers, conducting background checks and verifying qualifications. Our team undergoes comprehensive training, including specialized courses for specific care needs like dementia or palliative care.

We strive to match you with the most suitable caregiver based on your needs and preferences. While we can't guarantee a specific caregiver, we welcome your input and will do our best to accommodate your requests.

We understand that care needs can change. Our team regularly reviews care plans and can adjust services as needed. Simply contact your care coordinator to discuss any changes.

We maintain high standards through regular training, supervision, and quality assessments. We're regulated by the CQC and welcome feedback from clients and their families to continually improve our services.

Our care costs vary depending on the type and level of care required. We offer transparent pricing and can provide a detailed quote after assessing your specific needs. We also assist in exploring funding options where applicable.